JOYXCITY Privacy Policy
Effective Date: March 14, 2025

At JOYXCITY, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect
We collect the following types of personal information when you use our website or make a purchase:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit card details, PayPal information, and other payment-related data.
  • Usage Data: Information about how you interact with our website, including IP addresses, browser type, and browsing behavior.
  • Cookies: We use cookies to improve your user experience, track usage patterns, and personalize your interactions with our website.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders, promotions, and offers (only if you opt-in).
  • To improve our website, products, and services based on your feedback and usage.
  • To provide customer support and address your inquiries.
  • To comply with legal obligations and protect our business operations.

3. Data Security
We take the security of your personal information seriously and use industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. All payment transactions are processed through secure, encrypted payment gateways. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share your data with trusted third-party service providers who assist us with processing orders, payments, and delivering products.
  • Legal Compliance: We may disclose your personal information if required by law, to comply with legal processes, or to protect against fraud or illegal activities.

5. Your Rights
You have the right to:

  • Access and update your personal information.
  • Opt-out of receiving marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
  • Request that we delete your personal information, subject to applicable legal requirements.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to track your activities on our website and personalize your experience. Cookies help us remember your preferences and improve the functionality of our site. You can manage or disable cookies through your browser settings, but please note that certain features of the website may not work properly if cookies are disabled.

7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13 years old. If we learn that we have collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
✉️ Email: info@joyxcity.xyz
📞 Phone: 323-339-8619
🌐 Website: https://joyxcity.xyz

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy. Thank you for choosing JOYXCITY!