JOYXCITY Terms and Conditions
Effective Date: March 14, 2025

By accessing or using the JOYXCITY website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our website. If you do not agree to these terms, please refrain from using our website.

1. Acceptance of Terms
By using the JOYXCITY website and services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should not use the website or place an order.

2. Changes to Terms
We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review these terms periodically to stay informed of any updates.

3. Account Registration
In order to make purchases, track orders, and access certain features on our website, you may be required to create an account. You agree to provide accurate and complete information and to keep your account details up to date. You are responsible for maintaining the confidentiality of your account credentials.

4. Product Information
We strive to provide accurate descriptions and images of products on our website. However, we do not guarantee that all product details, including pricing, availability, and descriptions, are free from errors. JOYXCITY reserves the right to correct any errors and update product information as needed.

5. Pricing and Payment

  • Pricing: All prices are listed in USD (United States Dollar) and are subject to change without notice. Prices displayed at the time of order placement will be honored, and applicable taxes and shipping fees will be added during checkout.
  • Payment Methods: We accept major credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other available methods during checkout. Payment is required at the time of order confirmation.

6. Shipping and Delivery

  • Shipping: Shipping costs are calculated at checkout and depend on the selected shipping method and the delivery destination. We offer various shipping options, including standard, expedited, and express shipping.
  • Delivery Times: Delivery times vary based on the shipping method and location. Domestic orders typically take 5-7 business days for delivery, while international shipments may take longer due to customs processing.

7. Returns and Refunds
Please refer to our Return and Refund Policy for details on returning products and obtaining refunds. Returns are accepted within 30 days of purchase, provided the product is in unused, undamaged, and original condition. Refunds will be processed to the original payment method.

8. Order Cancellations
You may cancel your order before it is processed and shipped. Once the order is shipped, it will be subject to the Return and Refund Policy.

9. Privacy and Data Protection
By using our website and services, you agree to the collection and use of your personal information as outlined in our Privacy Policy. We are committed to protecting your privacy and maintaining the confidentiality of your personal data.

10. Intellectual Property
All content on the JOYXCITY website, including logos, text, images, trademarks, and other materials, is the property of JOYXCITY and protected by copyright and intellectual property laws. You may not use or reproduce any of these materials without prior written consent from JOYXCITY.

11. Limitation of Liability
To the fullest extent permitted by law, JOYXCITY will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our total liability will not exceed the amount paid for the product in question.

12. Governing Law
These Terms and Conditions are governed by the laws of the United States and the state of California. Any disputes arising from these terms will be resolved in the appropriate courts located in Los Angeles, California.

13. Customer Service
If you have any questions or concerns about these Terms and Conditions or need assistance with your order, please contact our customer service team:
✉️ Email: info@joyxcity.xyz
📞 Phone: 323-339-8619
🌐 Website: https://joyxcity.xyz

By accessing and using the JOYXCITY website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing JOYXCITY!