JOYXCITY Payment Policy
Effective Date: March 14, 2025

At JOYXCITY, we aim to provide a smooth, secure, and convenient payment process for all our customers. Please review our payment policy for details on how we process payments when you make a purchase through our website.

1. Accepted Payment Methods
We accept the following payment methods for all online orders:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure payments via your PayPal account
  • Other Methods: Additional payment options may be available during checkout.

2. Payment Processing

  • Payment Authorization: Payment is required at the time of purchase. By submitting an order, you authorize JOYXCITY to charge your selected payment method for the total amount, including taxes and shipping fees.
  • Payment Security: All payment transactions are processed through encrypted, secure payment gateways. JOYXCITY does not store your payment information; all sensitive data is handled by trusted third-party payment processors.

3. Currency
All transactions on the JOYXCITY website are processed in USD (United States Dollar). If you are ordering from outside the United States, your bank or payment provider may apply additional foreign exchange rates or conversion fees.

4. Sales Tax
Sales tax will be applied to orders based on the applicable tax rate in your shipping destination. The total tax amount will be calculated and displayed during checkout.

5. Payment Declines
If your payment is declined for any reason (such as insufficient funds, incorrect details, or expired cards), your order will not be processed. You will be notified, and you can attempt payment again using an alternative method.

6. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email that includes the details of your purchase. This email will serve as a receipt for your transaction.

7. Refunds and Cancellations
If you are eligible for a refund, we will process the refund to the original payment method. Please note that it may take 7-10 business days for the refund to be reflected in your account, depending on your payment provider.
If you wish to cancel your order before it has been shipped, please contact us immediately. Once the order has shipped, it will be subject to our Return and Refund Policy.

8. Payment Disputes
If you believe there has been an issue with a charge or payment, please contact us within 30 days of the purchase. We will investigate and address any issues promptly.

For further questions or assistance regarding payments, please contact us:
✉️ Email: info@joyxcity.xyz
📞 Phone: 323-339-8619
🌐 Website: https://joyxcity.xyz

Thank you for shopping with JOYXCITY! We are dedicated to providing a secure and seamless payment experience.